My company’s website has a customer service email address that is the the format of info@mycompany.com. That email address sends to 3 customer service people. The company’s name will soon change and we need to also change the email address. However, I have looked throughout Domino Administrator for this email address but I cannot find it in any of the databases, email accounts, or groups. I also briefly looked in Designer and again found no trace of it.
I am using Notes 6.5 Client and Domino 8.5 on the server. Can someone point me in the right direction? Thank you.
Subject: Did you check for any mail-in databases?
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Subject: Getting somewhere…
Thank you for your response. We do not have mail-in database. However, I did talk to someone about this problem. They said that the email address in question resides on our parent company’s server. I am now on the right path to fixing it.
Thank you for your help.
Subject: There might be several places
likeyour (everyones) personal names.nsf (Location documents)
the Person records on the servers names.nsf
a bunch of other things in servers names.nsf (there might be global domain documents or something)