Hi,
trying to work with rules…
WHEN sender contains mydomain.com THEN move to myfolder.
sent a mail - and found it in the folder, BUT ALSO still in inbox?!
Shouldn’t this rule move it FROM inbox into myfolder?
What am I doing wrong?
Uwe
Subject: move to folder rule: it copies!?
Works for me. Don’t know what the difference might be.
Subject: RE: move to folder rule: it copies!?
Well - if you receive about 50 - 100 eMails a day, how can you use your inbox if the mails are not ordered by rules?
e.g.:
all emails to webmaster@mycompany.com move to folder A
all emails with subject “feedback” move to folder B
If they stay all in the inbox - it is really difficult to find the few resting “unruled” messages…
How do you manage this?
Uwe
Uwe
Subject: RE: move to folder rule: it copies!?
I run server under linux and use fetchmail utility supplied with one.
man fetchmail
poll …
fetchall to "your-alias@domain" smtphost "notes.host"
and rus as:
fetchmail -d 300
Subject: RE: move to folder rule: it copies!?
My rules work exactly as they should (ie MOVE deletes an email after putting a copy in the folder, COPY leaves it in both places.)
Are you sure you don’t have two different rules, one copying, one moving (or something like that)? Try deleting the rule and re-creating it and see if that helps.
Stephen Lister
Subject: RE: move to folder rule: it copies!?
Well, what I found in the R5 forum:
http://www-1.ibm.com/support/manager.wss?rs=475&rt=0&org=sims&doc=C3DD6BA540A593
F385256346007A6C50
and my rules look like:
img src=“http://www.atacama.de/dom6/rules01.gif”>]
Uwe
Subject: RE: move to folder rule: it copies!?
Are you running R6? The technote applies to R5.
Subject: RE: move to folder rule: it copies!?
I’m running R6
it works neither on the english, nor the german clients and mail files…
Subject: RE: move to folder rule: it copies!?
Wish I could tell you what’s wrong. It’s not a pervasive bug, though. I have a virtually identical rule on my own mail file, and it works perfectly.
Subject: RE: move to folder rule: it copies!?
Given the general unhappiness of Uwe’s installation (as documented elsewhere on this forum) I’m not particularly surprised to see that rules aren’t working. Something has apparently gone seriously amiss in the migration, leaving most of their systems in a nasty state 
I’m still suggesting that testing all of these issues on a clean (ie non-migrated) install to see if they still occur is a good first trouble-shooting step.
Stephen Lister
Subject: looks as if I found a “Rule” for misleading rules
… and I believe it has nothing to do with a general unhappiness… 
a moving rule works fine when the mail is sent from another member of the
domain (= is delivered directly to the mail file).
When it is received by internet mail (pop), it behaves quite strange:
- most times it copies
- sometimes it do nothing (esp. when "moving to a folder which has subfolders)
- b>]never it moves!/b>]
This all was testet with a b>]clean, unmigrated user/b>] (as you suggest,
Stephen).
Maybe anyone could verify this?
User configuration is:
connected to server, mail file on that server, send mail through server, plus
one POP account for internet mail.
Uwe
Subject: RE: looks as if I found a “Rule” for misleading rules
Is the POP account being collected from the client, or is it through the server (ie do you have a POP3 Account document in your local Address Book?)
Stephen Lister
Subject: it is via a pop account in the local address books
Subject: RE: it is via a pop account in the local address books
Rules don’t work on local POP accounts. They’re implemented via the Router server task.
Stephen Lister
Subject: rules don’t work…
Hm…
but they DO work (somehow): They copy!!
And the mail file is on the server!
Maybe there is any “workaround” for this feature??
(… not to mention that Outlook/Exchange had no problems to rule intern & extern mails…).
Uwe
Subject: Let me see if I get this…
…Your endusers are using Notes as a POP client to retrieve all internet mail? So, mail for userA@domain.de is delivered to an ISP, and userA uses POP to retrieve his messages? And this happens for all your business internet email?
Isn’t it easier to have the ISP deliver all mail for your@domain.de to your Dominoserver, and have native Notes routing from that point on? Mailrules would work ok that way. Maintaining lots of endusers like this (each user a couple of POP accounts) also seems cumbersome. It’s certainly not the way most Domino-shops run their email system. You’d need to configure SMTP, especially block mail relay, to get this to work, but that’s not too much of a problem.
Subject: Gerco: Let me see if I get this…
thanks for your reply Gerco,
uff, it sounds as if we have a strange mail configuration.
Let’s say, it was grown from some historic (we just migrated from MS Exchange) reason.
These were the advantages up til now:
-
As Exchange isn’t the safest one, we placed it behind a double Firewalldidn’t want that server in the DMZ.
-
No relay problems with our ISP (oh yes - domino seems to be fine too, but Exchange 5.5 wasn’t
-
No antivirus problems - all accounts are checked by the ISP.
-
Mobile members of the company can get their mail from outside.
Now - as migrating from Exchange is really a big thing (at least for me), I was glad that I could leave the rest as it was, but now… it looks as if I have to change it too:
-
Send/reveice all mail via dom server?!
-
Open/reconfigure the firewall, so that emails will reach the server.
-
Open/reconfigure the firewall, so that mobile clients can get their new mails.
-
Install and host our own AV-software.
Or install a second relay mail server in the DMZ?
And my bosses do not like (sorry for my poor english) such an “open” firewall.
Just to explain why we use this configuration…
thanks
Uwe
Subject: RE: Gerco: Let me see if I get this…
We also let the Notes users get their mail form a POP account at the ISP in an intermedite phase of migrating to Domino. However, by letting outgoing mail be sent via Domino server, mail between the users of the organisaton are routed directly between the users’ mailbox on the Domino server - not externally via the mailboxes at the ISP – even though the memos are addressed by the internet mail address.
Subject: same for us
at the moment we do it the same: out through domino server via a mail relay (ISP), in via POP.
Can you successfully use mail rules?
Uwe
Subject: Fetchmail?
We have not tried mail rules as they wont work for the POP clients.However, as a temporary means we are considering to put up a simple linux-box in our DMZ running a mailserver that can fetch mail from all the POPaccounts at the ISP, and SMTP them to Domino. (We are quite few in our organisation) In that way we can maintain the POPaccounts at ISP and get the benefits of all the services Domino can offer.
As far as I know, Fetchmail, which is included in most Linux-distros, can perform this task.