Missing Recovery Infos in the User.id`s

Hello,

By chance i have found all user i have certified in the past, has not the recovery Information.

Message:

Nonexistent or invalid recovery information

In the cert.id my name is registered.

So i have delete my name and create new in the cert.id over Edit Recovery Information.

nothing, the same.

Any ideas ?

thx

Subject: Missing Recovery Infos in the User.id`s

What you need to do is setup ID backup and Recovery. <follow the admin help if needs be).

Once you have setup the MAIL IN db and everything is set. Go back into the recovery information for your Cert and at the bottom there is a EXPORT button. This will allow you to send the Recovery information to all (or some) of your users. They will have to go <actions -accept recovery information> when they are in the email sent to them. Once they have accepted this the ID in their data folder will be changed. This ID would then be sent to the MAIL in database.

Then that is it.

Please be aware any method of storing the ID’s for backup will now not be relevent and possibly mean the ID will create issues.

I hope this helps.

Subject: RE: Missing Recovery Infos in the User.id`s

thx for your answer.

But then i Click the EXPORT Button i become the message:

There is no certificate in the Address Book.

Subject: RE: Missing Recovery Infos in the User.id`s

This is from the Domino Admin help…it stops me having to type it out :slight_smile:

To send recovery information to the user

The administrator completes these steps.

  1. From the Domino Administrator, click the Configuration tab, and then click Certification.

  2. Click Edit Recovery Information.

  3. In the Choose a Certifier dialog box, if the correct server name does not appear, click Server and select the registration server name from the Domino Directory.

  4. Choose the certifier for which you are creating recovery information.

If you are using a server-based certification authority, click “Use the CA process” and select a certifier from the drop-down list.

If you are not using a server-based certification authority, click “Supply certifier ID and password.” If the certifier ID path and file name do not appear, click Certifier ID and select the certifier ID file and enter the password.

  1. Choose Export, and then enter the certifier ID’s password.

  2. Complete these fields, and then click Send:

Field Enter

To Names of users and groups whose ID files you want to back up.

CC Names of users and groups to whom you want to send a copy of the message.

Subject Information for users and groups that will appear in the Subject field of the message. If this field is blank, Notes uses the following text:

New ID file recovery information is attached. Please add it to your ID file by using the Actions menu "Accept Recovery Information" option.

Memo Information for users and groups that will appear in the Body field of the message. Domino automatically attaches the encrypted backup file information to the message – you do not need to specify it in this field.

To accept recovery information in the ID file

The user completes these steps.

  1. After the administrator sends the recovery information, open the message in your mail database.

  2. Choose Actions - Accept Recovery Information, and then enter your password.

  3. Complete these fields, and then click Send. Field Enter

To Name of the mail or mail-in database that will store the backup copy of your ID. Domino enters the name of the database specified by your administrator.

CC Names of users and groups to whom you want to send a copy of the message.

Subject Information for adm

inistrators that will appear in the Subject field of the message. If this field is blank, Notes uses one of the following messages:

Backup of newly changed recovery information for user name

Backup of recent changes to ID file for user name

Memo Information for administrators that will appear in the Body field of the message. Domino automatically attaches the backup of the ID file to the message; you do not need to specify it in this field.

Domino automatically sends the encrypted backup ID file to the centralized mail or mail-in database specified by the administrator.

Note You can store multiple copies of the ID file in the centralized mail or mail-in database. Domino creates a new document every time an ID file is backed up. When attempting to recover an ID file, use the most recent backup. If this fails, use the older versions.

Subject: RE: Missing Recovery Infos in the User.id`s

yes i know , thx.

but i can`t klick Export or than i save new User in the Edit Recovery Information.

the message comes:

http://img3.imagebanana.com/img/7fm6g977/recover.jpg

Subject: RE: Missing Recovery Infos in the User.id`s

These sound correct… try these

Solution 1…

Problem

A Domino administrator is in the Edit Master Recovery Authority List dialog box and is attempting to export the Current Recovery Authorities list. The following errors appears in a dialog box:

“There is no certificate in the Address Book.”

Solution

This issue has been reported to Lotus software Quality Engineering.

This error displays if the current Master Recovery Authority list contains a user who was recently removed from the environment and that user’s Person document is not found in the Domino server’s names.nsf.

To work around the issue select the person who was deleted from the environment and click the Remove button in the Master Recovery Authority List. Attempt to export the “Recovery Authority List” again and this time you should not see any problems.

Solution 2

Problem

When a user who is a Recovery Authority is deleted from the Domino Directory, the Master Recovery Authority List is not automatically updated to remove the deleted user’s name. Subsequently, if you attempt to perform either the “Export” or “Add” action on the Edit Master Recovery Authority List dialog, the following error appears:

“There is no certificate in the Address Book.”

Solution…

This issue has been reported to Quality Engineering as SPR# CRON5ZEUHM; however, it was determined to be a software limitation.

You can work around the issue by following these steps to remove the deleted user from the certifier’s Current Recovery Authorities list:

  1. From the Domino Administrator client, select the Configuration tab.

  2. Expand Tools → Certification.

  3. Select “Edit Recovery Information…”

  4. Choose the certifier, click OK.

  5. Enter the password for the certifier, click OK.

  6. Highlight the deleted user’s name in the Current Recovery Authorities list, click Remove, and then click OK.

  7. Click Yes when the following prompt appears “Do you want to save recovery information changes to the current certifier?”

  8. Enter the password for the certifier, click OK.