Missing messages in sent item

Users are sending messages but not not leaving a copy in the in the sent folder. what might be causing this and how can resolve it. your assistance is highly appreciatedNeema

Subject: missing messages in sent item

Did they change the setting in user preferences to not keep a copy of sent mail?

Subject: RE: missing messages in sent item

no actually strange thing is that majority of messages are saved in sent items but sparadically some are not

Subject: RE: missing messages in sent item

Hi,

We are actually experiencing this problem too. Did you manage to find a resolution to this? Or what may be causing it?

Subject: RE: missing messages in sent item

Hi,

We are also having the same problem, any solution or help on the missing mail.