Missing mails with DAMO

i’m experiencing problems with messages that are missing in outlook using DAMO.

All folders are available, but for some reason a lot of folders are just empty while others contain only one or two messages (while there should be several more).

This occurs with both DAMO v6.5.4 and v6.5.5 (pre-beta, beta 2 and release)

The Domino server is v6.5.4

I’m thinking it might have something to do with the default replication settings, which are set to “don’t replicate messages older than 90 days if server mail file threshold exceeds 200MB”.

As it seems it are always “older” messages which are missing.

Problem is that when I changed the replication settings to 365 days (maximum) and 1024MB as size, nothing changes.

Any ideas ?

Subject: missing mails with DAMO

Hi Guy,

Sounds like you identified the likely problem. However, your solution is almost right. There is a common misunderstanding about the file threshold size and how it relates to the synchronizing of older docs.

The logic is:

Default:

IF the mail file is larger than 200 Mb

THEN

Get docs newer than 90 days.

The age never gets considered if the mail file is smaller than the “threshold” value. So in your case, we want the age to be considered so if you server-based mail file is larger than 200 Mb, then the age will be considered. If we put 365 in that field, we’ll get the older docs.

If however, we increase the threshold size to 1024MB and the file is smaller than that, the ago the docs will never be considered.

Some additional info is that the UI limits the value of the aging between 7-365. If you search you notes.ini file for “PURGE” you find:

__PURGE=365

Through the ini file, you can add any value you choose. 2000 for example.

Mike

Subject: RE: missing mails with DAMO

Thanks, I modified the PURGE setting in the notes.ini to 5000, and now it seems to be working OK (apart from several messages that still do not appear for some reason, but fortunately they are not that important).

However, I still don’t understand why setting the threshold value to e.g. 1024MB doesn’t imply that all messages are replicated (as the mailbox size is below the value specified, 1024MB in this example)

One would expect that all messages are replicated unless the threshold size is exceeded.

Apparently it isn’t.

Subject: THIS just IN!!!

The problem most of us are having is that email documents still have some hidden fields that confuse DAMO. After Initial Setup, messages end up in the wrong folders

  1. disable IMAP on the database

load convert -e- mail\usermail.nsf

load convert -o mail\usermail.nsf

then

then remove DAMo and reinstall (this is for messages in the server)

CHEERS!!!