Missing buttons in calendar

HELP!!! One of our users has a problem where his buttons have gone in his calendar. He doesn’t have the ‘schedule a meeting’ or ‘new’ buttons so can’t add any entries to his calendar. I have opened his datbase on my machine and it looks OK. His ACL is set to designer. Anyone any ideas??

TIA

FS

Subject: In the mail file’s “Tools-Preferences” is the user listed as the owner?

Subject: Missing buttons in calendar

Is he accessing the same database on the server? Or does he use a local replica.

Are you able to log in as the user to replicate the access side.

If all settings appear to be correct. Restart the PC.

Subject: RE: Missing buttons in calendar

Signed onto my PC with user ID and the buttons were there. Rebooted Users PC and buttons are still missing!?!?

Subject: RE: Missing buttons in calendar

Ok, if they are not accessing a local copy of the database then it is either the Client Program or a file in the data directory.

Either reinstall Notes. If PC is on LAN then should be quick to do this.

OR move through these checks trying after each.

1/Delete the cache.dsk

2/Compact the workspace

3/Try a blank names.nsf - rename original

4/Try a black bookmark.nsf - rename original

5/Try a new notes.ini file - rename original

6/Try a blank desktop5.dsk (~6.ndk) - rename original

See if the fault goes away with one of these and document it.