Mime-cd

HCL Domino Domino Forum
1

Here’s our problem, we have a user here that has a problem receiving html emails(with pictures). When the user receives this type of message, the e-mail is usually blank. On my part i receive the same message(mailing list) and it is correct. We have the same mail design and client (8.5.2).

I noticed in the properties of the email in the field $MIMETrack that there’s a conversion MIME-CD by our domino server. This conversion is not made in my database for the same e-mail that arrives exactly at the same time. So I think that this is the reason why the user cannot see those type of email. I checked the names.nsf on the server to check if the settings were the same for me and the user and I noticed that she was set to Prefers MIME in the field Format preference for incoming mail. On my part I have Keep in senders format so I change it for the user and put Keep in senders format but even after a week it still doesn’t work and there’s still a conversion MIME-CD when mails arrives in the user database.

Anybody can help me on this?

Server: Domino 8.5.1 FP4

Client: Notes 8.5.2

2

Subject: Forwarded to engineering for investigation.

3

Subject: delete

4

Subject: can you give us both messages?

or even just the one which was delivered to you.

if you can share this data, please create a new database w/o local encryption (it’s ok to use the ‘blank’ template), select the message in your email database, copy it to the clipboard, then paste it into the new database.

you can respond here and attach the database.

or – you can open the message with your notes client, select View, Show, Page Source from the menu, press Ctrl-A to select all of the source, Ctrl-C to copy it, then paste it into a response here.