Migration from exchange -> attachments cannot be deleted

We have found that there is an issue deleting attachments when users have been moved from exchange. If you open the (migrated) mail, the attachment is not in the mail body but below a line (like an additional notes item). The delete option is grayed out. You will find the same in person docs when user IDs have been attached during registration.

Is there any possibility to delete these attachments or should we write an action/agent to do so?

tx,

Stijn.

Subject: migration from exchange → attachments cannot be deleted

If you click on the attachment (single click to get focus) and press the Del key, you can still delete them, even though the option is grayed out. At least, it has worked for me. Let us know if it works for you.