I have one user that complains that when he tries to view messages in his Inbox, the view does not update to the new messages. He continues to select new messages, but the old one still shows in the preview pane. In order to get to new messages he has to relaunch Notes.
Run updall -R on the mail file. If it’s a local mail file, launch a command prompt, navigate to the notes program folder and run nupdall -R <database path, relative to local data>. For example:
Cd to c:\program files\lotus notes
nupdall -R mail\jsmith.nsf
For nupdall, you need the password for the user’s id for this to complete. Good luck.