First of all, I apologize for the simplicity of this question, but I am new to Lotus Notes. The company I work for is in the process of migrating from Exchange to Lotus Notes.
With that in mind, I have a request from management to find all messages (from all users, company wide), sent to and received from ABC.com domain. Is there a way to do this through message tracking? Let me also add that we currently do not have indexing enabled on our Domino server.
Thank you,
Brian
Subject: Message Tracking
Message tracking can do this for you. Everything you need to know about configuring it is in the Administration Help file.
From Admin Help:
Both users and Domino administrators can track mail. Users can track only messages that they themselves sent. Administrators can track mail sent by any user.
When you configure mail tracking, you can specify which types of information Domino records. For example, you can specify that Domino not record message-tracking information for certain users, or you can choose not to record the subject line of messages sent by specific users.
The Mail Tracker Collector task (MTC) reads special mail tracker log files (MTC files) produced by the Router and copies certain messaging information from them to the MailTracker Store database (MTSTORE.NSF). The MailTracker Store database is created automatically when you enable mail tracking on the server. When an administrator or user searches for a particular message, either a message tracking request or a mail report, Domino searches the MailTracker Store database to find the information.
However, you may want to ask management one other question: Do they want to know the contents of the messages? If so, then Mail Journaling is what you may want.
From Admin Help:
Mail journaling enables administrators to capture a copy of specified messages that the Router processes by the Domino system. Journaling can capture all messages handled by the Router or only messages that meet specific defined criteria. When mail journaling is enabled, Domino examines messages as they pass through MAIL.BOX and saves copies of selected messages to a Domino Mail Journaling database (MAILJRN.NSF) for later retrieval and review. Mail journaling works in conjunction with mail rules, so that you create a journaling rule to specify the criteria for which messages to journal. For example, you can journal messages sent to or from specific people, groups, or domains. Before depositing messages in the Mail Journaling database, the Router encrypts them to ensure that only authorized persons can examine them. Journaling does not disrupt the normal routing of a message. After the Router copies a message to the Mail Journaling database, it continues to dispatch the message to its intended recipient.
HTH.