Message Routing Problem ----Need help

HCL Domino Domino Forum
1

Hi All,

I have a user , whenever she receives any email frm within and outside domains somehow her emails gets forwarded to test@test.com …I checked her person doc in all the servers and Forwarding address is blank , I also checked if there are any rules she might have , but hse has no rules created …and still her email gets forwarded to test@test.com…

I created a New Message tracking Request in the Domino Administrator and checked / Traced the email message and it indicted that Inbound Recipient and outbound Recipient was showing test@test.com … and the Next Server indicated : Test.Com

Where can i do the setting to remove this test@test.com.

Please help

Thanks in advance,

ac ac

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Subject: Message Routing Problem ----Need help

ask the user if she once had the rule, but them deleted it. It could still be cached with the router if it was not deleted properly.

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Subject: RE: Message Routing Problem ----Need help

Xei,

How dow you remove the router cache?

Do I need to restart the SMTP router , how does it work…

I asked the user if she had a rule anytime set , but she says she doesn’t remember.

Thanks,

ac ac

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Subject: RE: Message Routing Problem ----Need help

try this …

sh nlcache reset

restart task router

It maybe wise to call IBM on this, they are the ones who gave me this. Always research a solution before you turn it on … you never know.

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Subject: RE: Message Routing Problem ----Need help

another fyi on rules…

if a user exceeds the 100 rule limit, it will kill the mail server. User’s sometimes create rules to manage their mail file. I have an issue once, 2 days of mail living hell, because a user’s 100+ rules kept bring the box down.

IBM support was great on that!!!