Message Recall

Hi All,

Had a user send a message to an ALL employee distribution list. They then attempted to recall the message and get the familar 32k limit exceeded error message. When I reviewed it with them the recall dialog box actually doesn’t show any names in the list but has a check box that you can check with no name to the right of it. Kind of strange. Any suggestions? I thought maybe of writing an agent that deletes the specific email and putting it in the NTF. Scares me though as I’d hate to purge all email. Might be a great way to free up about 400 gig of storage :wink: Does anyone have an agent like this they are willing to share or some other suggestions?

Subject: Re: Message Recall

If you have an anti-virus program installed on your server (a Domino, email-specific variety), you may be able to create a “rule” and have that program delete the errant email message as if it were a virus. Just be sure you tightly specify the message (perhaps exact subject & sender)…or you might really end up with a lot of free disk space :slight_smile:

Subject: RE: Message Recall

Thanks Rob, that’s an excellent suggestion. Unfortunately I’ve got a hardware solution sitting in front of my domino servers for spam and viruses. Might have to go get Trend for Domino or somthing like that just for a situation like this.

Subject: Re: Message Recall

There is a 3rd party product called Power Tools by a company called HelpSoft that has the ability to search all mail files and delete specific messages. We use it all the time.