Message Recall related

Hi All,

When A user Recall the message, that he sent to the user2, he can recall the message, when the user2 did not read that message.

But if the user2 read that message, this sender cannot able to recall that message, even after he Enable the option “Recall the message even if it has been read”,

when he is trying to recall the user2 readed message he is getting the error as follows:“Status - Not Recalled; Details - Recall was not allowed”

Can anyone assist?

Subject: Message Recall related

You need to enable message recall, both for Read and unread, in the server config doc,

Message Recall

Message Recall: Enabled

Allow recall of messages with unread status: Unread only

Do not allow recall of messages older than: 14 days

Subject: Now it working

Thanks carlos