A user working on local creates a memo with two email addresses: an internet address and a Notes address.After sending it the system generates two different emails in the local mail.box, although you only see one email in the Sent folder. This implies that if the user attaches a document he/she has to send it twice! Any idea on how to resolve this?
Subject: Location document is set to handle SMTP differently
Hi Oliver,
Check the users location document. You will probably see under the mail settings that SMTP mail (ie, Internet Mail) is set to go “Directly to Internet”, rather than “Through Domino Server”. This means that a single message with two delivery points (ie one Notes address and one SMTP address) will be STORED in the users mail database only onece, but sent by the Notes client twice (Check the users local Notes data folder, you will probably see a mail.box file AND an SMTP.box file).
If you change this setting to “Through Domino Server” the user will only be physically transmitting one message from their client workstation.
Regards,
Mat
Subject: memo with internet address and Notes address generates two e-mails
Nothing to resolve. The fact that you see 2 in the mail.box IMPLIES that you dont have to send it twice. A second test with an attachment is all you need.
Subject: memo with internet address and Notes address generates two e-mails
Look closer at the messages.I bet one will be in MIME format for the internet user, and one will be in Notes Rich Text format for the Notes user.
If this is the case, then this is a function of the Mailer in the Notes client.
It creates messages based on the intended recipients preferred content.
It starts out with Notes CD (based upon the Form Design) and creates a message to all recipients that can take Notes CD format. If there are any MIME only recipients, then it does another pass at the message and generates a MIME version.
The trade off is between sending two versions vs the potential loss of fidelity and server performance overhead to do CD-MIME conversions.
Subject: memo with internet address and Notes address generates two e-mails
What are you trying to resolve?The email is generated twice (and sent twice) because it is going to two places, one to the Notes server to handle and one to the ‘Outside World’
I thought this was normal behaviour, but I may be wrong
Chris Boote