I am the manager of a department and I am trying to introduce a KPI to my team of checking orders within a 24hr period.An email is received with the order attached, this email must have a specification attached to it and be sent to an external user within 24hrs.
The email received is not always by the same person.
I was thinking maybe a rule could be set up but I cannot find one that suits this requirement.
Can anybody help or propose any ideas?
Thanks in advance.