I have done loads of searching in all the forums, but the varying opinions I found left me still uncertain.
This concerns the Internet and people who will be receiving notfication via Internet mail, not Notes mail.
When someone does a posting to a database, an agent runs and sends out an email to everybody in a certain group. The return address needs to show that it’s from a certain email address, we’ll say for example “acme@acme.com”.
And should they hit reply, the reply needs to go to “acme@acme.com”.
It shouldn’t show the server name, and it shouldn’t show any individual, real person’s name.
Wish list:
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would like the designated FROM address to be looked up from a simple setup document, so that it is easily changeable (know how to do this);
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which is to say, don’t want if possible to have to create a separate person document or a fake user ID to sign the agent with.
Is this possible? My techy script person is saying no, that a person document and ID have to be created, but that’s not an acceptable answer because this database template will be used over and over on many different servers, and having to create person document and ID would just add to maintenance overhead and setup complexity.
If this has been answered already and I just missed it in my searching before posting this, I will happily accepting chiding provided it is accompanied with a link to the answer (grin).
Randal Oulton
Toronto
Subject: Masking the sender of an email… opinion pls
as nathan has already responded, use the principal and/or replyto fields for the addressing
in regards to the person document/user id part, if you require them to respond to an email then that reply address MUST exist in your domino directory, as a person, mail in database, something that has a mail file associated with it, or it will bounce back.
this doesn’t mean you need to create a user id for it, far from it, we have a marketing mail file that gets mail from newsletter, promo, marketing and other various marketing addresses, and no notes id anywhere for it. we manually created a mail file and then created a person document for each address and pointed it to that mail file, all very straight forward.
Subject: RE: Masking the sender of an email… opinion pls
You can also create a Mail-In database and assign an external email address to that. No need for extra person documents cluttering up your DD that way.
Stephen Lister
Subject: No sweat… re: Masking the sender of an email… opinion pls
Research the “ReplyTo” and “Principal” fields. That’s what you need. You just set them on the outbound mail to the address you want. Should take care of it.
Subject: This will not prevent from “Sent by” appearing in message
Only proven, but unsupported (who cares?) way is to create message directly in mail.box
Lotus can say that “this may not work for future Domino releases”
IMHO for backward compatibility some kind of “mail.box” will be forever…
Subject: Sent by is not an SMTP standard… re: This will not prevent from “Sent by” appearing in message
…so it’s really irrelevant for externally directed email.
Subject: Sure, but…
Both “interesting” mail clients (Notes and Outlook) will show that nameNotes as “Sent by ActualUser”
Outlook will show “ActualUser on behalf of PrincipalUser”
it’s time to extend SMTP? 