MAILTO Attachment Lost

HCL Domino Domino Forum
1

I have users of a form that uses MAILTO function to open a note under Lotus Notes with an attachment that contains information to be submitted. Some users are now migrating to Notes 8 and when the Submit is done on the form, a note is generated under Notes but the attachment (POSTDATA.ATT) is not being generated. The application has been running fine under Notes 5, 6 and 7 and does not fail for all users on Notes 8.

The form is an HTML/JavaScript form that runs under IE 6 and Windows XP. When the submission button is pressed, it invokes a function that contains:

 document.updateForm.action = "mailto:XXXXX@SYSTEM.VNET.XXXXX.COM"  (text for subject, note body, etc.)

 document.updateForm.encoding = "multipart/form-data";

 document.updateForm.method = "POST";

The note is being generated in all cases and the note “to” address, subject and body text are fine. When it works there is an attachment file as a result of the POST method. When it does not work, the attachment file is not present. Other than the missing attachment, everything seems to be the same.

In some cases, the problem has been resolved by having the user unistall Notes 8 using the Windows Add/Remove Programs function and then reinstalling Notes 8. This is an application internal to IBM and all failing systems have occurred on existing users who got a new laptop issued that came preinstalled with Notes 8. This is not everyone who gets a new system but is becoming an increasingly large group.

This appears to be some type of environmental setting in Notes, IW or WinXp but how does one go about determining what could cause this? Does Notes 8 contain options that would block creation of an attachment on the client?

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Subject: MAILTO Attachment Lost

Hello Rollin,

Were you able to find the resolution to this issue. I am facing a similar issue when I migrated to Windows 7 from Windows XP.

Thanks,

D

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Subject: MAILTYPE NOTES.INI

As part of the effort to determine what is causing the problem with the email attachment, I have requested copies of the NOTES.INI file from users experiencing the failure. For the one that was sent, there is a difference in the MAILTYPE setting between theirs and mine. They have a value of zero while mine is a one. I have searched multiple sites on the web trying to find the meaning of this INI setting but have not found a definitive definition. Does anyone know what it controls and how it is set, especially in Notes 8?

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Subject: MAILTYPE NOTES.INI

Someone on another forum gave me the answer: 1 = mail is local copy and 0 is on the server.

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Subject: Simple Form Shows Failure

Here is a simple form that shows the error. The emaill address on the MAILTO line has been set to an invalid id but you can tell if you have the problem even with this. When the form Send button is pressed, you should bet a note generated under Lotus Notes (if you have Notes as the email program under Internet Explorer). When it is working correctrly, you will see the note and it will have an attachment. If it is not working correctly, you will just see the note with no attachment. The need to use IE as the browser.

Test Form

Your name:

Please select a number, any number:

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Please feel free to add any comments you like:

When you are finished with filling the form, click here:

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Subject: NOTES 8 MAILTO Attachment - Not Created

The problem documented in this thread is getting very serious. As my user set migrates to Notes 8, I have an increasing number reporting that the function that worked under Notes 7 does not work under Notes 8. I need either a solution or some tips on where to look. I do not have a system that fails and have to work with users that are remote.