Mailsend not working on page

Hi, someone help me please~

I had this form with a valid formula that @mailsend me when users have problem with their computer, in proper terms, they call it service request form. It works on my local workspace when i test send.

However, when i import to a database to outroll to other people to use, the @mailsend function does not work. I am unable to receive any mail when people click on the button to send.

I have a page, with a hotlink to compose this form as a document. After some testing, found out that it does not work when i compose the form by clicking on the link. But, @mailsend works when i compose the form on an action button on a view.