Mailing Problem with new server

Hi…

We had an existing Lotus domino server (8.0.1)on linux redhat platform (dell machine) and we had to shift our sever to a new HP linux centos machine with better capabalities) so we configured the server and copied the whole notesdata folder from old to new server

Evrything worked fine except for mails.

From client email are going to internal staff, but not to external domain.

From web mails are not going at all.

Our Router/SMTP is configured as we use SMTP for mailing. (its an replica of our previous configuration)

can any body help???

Subject: More info…

Why don’t you post more info? Post the code, where it is located and how it is triggered in the client and in the web application, etc.

You may want to go to this link first:

http://www-10.lotus.com/ldd/nd6forum.nsf/0/410171d83ddba6d485256df100832aba?OpenDocument

Subject: firewall

My guess is that your new server has a different IP address, and your firewall is not configured to route messages from that address.

Subject: IP address also changed

we have changed the IP address of the new server to match that of the old server. and removed the old server from the network. we are clueless why mails are not going only through web.

we created a form with button send mail with simple @mailsend command. and run it on http. when we clicked this button the error shown on server console was “Server not responding”… :frowning:

Subject: call support

I would recommend you contact support. They can give you debug commands for mail routing, and walk through your config (including hidden/system fields) to identify the problem.

And, no, the OS does not usually cause good code to go bad. Permissions and other programs running on the OS could, but those types of things would likely be exposed via debugging…and if it isn’t those, the debugging will lead to what the real problem is.