Mail Rules Stop Working

HCL Domino Domino Forum
1

Occasionally a mail rule will stop working and disabling and re-enabling it will get it to start working again.

But I have one user who has just started having a rule stop working every few (2-4) hours.

It still shows enabled and disabling/re-enabling makes it work for another couple of hours.

Deleting the rule and creating it again does the same with it stopping after another few hours.

I have refreshed the mail file design and recreated calendar profile with no improvement.

Thanks for any other ideas

2

Subject: i assume you already did maintenance on it?

Just to rule out any corruptions. Did you already perform?Fixup -J -F (if you are using TxL)

Compact -C

Updall -R

If you did that. You might want to take a look at this technote:

Title: Mail rules stop working after a policy containing a mail settings document is deployed:

http://www.ibm.com/support/docview.wss?rs=899&uid=swg21257904

Hope this helps!

3

Subject: Mail Rules Stop

Yes I have done the maintenance steps.

Thanks for the reference to the tech note.