Has anyone run into the issue where only the last rule entered is being acted on? A user has entered several rules, but only the last rule is being used.
As a side issue, when I look at his rules screen it looks like an older R5 version.
I tried to upgrade the template, but it screwed up his in-box. Any help would be appreciated.
Thanks!
Subject: Mail Rules only using last entry
Please bare in mind that the mail rules, when entered properly, are compiled and put in the calendar profile. When a user will alter this by adding a rule via copy & paste, or delete a rule by removing it form the mailbox, the calendar profile is not updated.
My advice would be to manually disable a rule and enable it again. Then you are sure that the rules from the rule-view are properly compiled into the calendar profile.