Mail rule failue from specific sender

HCL Domino Domino Forum
1

Hello all, I have a rather strange issue with one specific mail rule. I receive numerous system generated messages from a specific address (name@server.com) on a daily basis. I had a rule created which would take these messages and automatically place them into a specific folder.

I while back now this rule stopped working. I have disabled/deleted/recreated it numerous times but still no luck. I tried specifying different criteria and that’s where it gets weird.

My rule now goes something like ’ if subject contains “Assigned to” move to folder. Whats weird is if i send myself a note with that subject the rule works, BUT if the message is sent by that 1 specific address (name@server.com) it doesn’t

Basically the rule is working for all but the one address i need it to work for. Any ideas?

System info below if that helps

Lotus Notes 8.02 FP1

Windows Vista

BTW… Already refreshed the design and tried to create the rule in the web client. Same result

2

Subject: other rules?

Do you have other rules? Is a rule that proceeds this rule acting upon these messages?

3

Subject: This is the primary rule

This is the primary rule. I have moved it to the top of the list to ensure it is the first to act.

I have other rules which are functioning just not from that 1 specific sender.

4

Subject: set rules, other tagging

You stated that you moved this rule to the top. Did you issue a ‘set rules’ after doing so?

Do you have any other tagging (blacklist, whitelist) or 3rd party scanning (antivirus, antispam) that might be causing this?

Have you tried simulating a message from this sender using telnet, so that you rule out any actions on other content withint the message/headers? Like this:

open a command prompt

telnet yourmailservername 25

helo fromaddress

mail from: fromaddress

rcpt to: destinationaddress

data message

(period on a line by itself)

quit