I have an R6 server and it’s not logging messages like R5 (example below). It doesn’t show information like sender, recipient, and delivery.
03/11/2003 10:43:59 AM Router: Message 005AEA53, 005AEA48 delivered to User/User
03/11/2003 10:43:59 AM Router: Message 005AEA53, 005AEA48 delivered to User/User
If I go live into the server console, I can see the messages being delivered with the correct info I want to see, but its not writing it to the log. I have logging enabled in the config doc at Informational. Why is it not writing mail events to the log?
So, what are you seeing in the mail routing events view? Anything? Is the data maybe instead showing in the misc. events view instead? There is a notes.ini setting to control where mail routing event information should be written to.
No, it’s not in the misc view either. I don’t have it set to the misc view in the ini. It’s just not writing info like inbound mail sent to my employee/my company. All I see is outbound messages sent via smtp. I can see messages sent to internal users on the Domino Console, it’s just not writing it to the log.
By default, when the Router is unable to deliver a mail message, Domino records information in the server log file (LOG.NSF). When you troubleshoot messaging, you may want to record additional information in the log file.
Make sure you already have a Configuration Settings document for the server(s) to be configured.
From the Domino Administrator, click the Configuration tab and expand the Messaging section.
Click Configurations.
Select the Configuration Settings document for the mail server or servers you want to administer, and click Edit Configuration.
Click the Router/SMTP - Advanced - Controls tab.
Complete this field in the Miscellaneous Controls section, and then click Save & Close:
Field Enter
Logging level Choose one:
Minimal - Domino logs all mandatory status messages and fatal error messages.
Normal (default) - Domino logs all minimal events, plus warning messages indicating conditions that do not cause processing to stop.
Informational - Domino logs all minimal and normal events, plus informational messages involving intermediate storage, MAIL.BOX access, message handling, message conversion, and transport status.
Verbose - Domino logs all minimal, normal, and informational events, plus additional messages that may help you troubleshoot system problems.
Note To prevent the log file from becoming excessively large, use Verbose logging only when troubleshooting specific problems.
I am having the same exact problem on all of the mail servers that I upgraded, with the exception of 2. Its not that I am looking at the Misc Events view - I am definitely looking as the mail routing events view. Its not that I have mail routing set to record in the Misc events view, because I do not now, nor have I ever set that parameter - and it is not in my notes.ini.
What I do have set is in the Notes.ini on all of those servers, Log_MailRouting=30. I also have the above mentioned setting in the configuration document set to Informational, so I should be seeing the detailed messages recorded in the Mail Routing events view, however, like the first posting here, I only see generic mail delivery messages.
If I look at the console of the server, I will see all of the information about an email, such as the sender, the recipient, the time, the size of the message. But it is not recorded in the log file. I have tried rebuilding the log file and that doesn’t do it. I even tried setting the mail routing to go to the misc view to see if it would even work or record anything and it doesn’t. There has to be something canceling it out, but I don’t know what. Does anyone have any ideas?
