Mail Router Stop Routing Mail

Due to to the recent storm that went through Florida, we have have shut down one our office and the two mail server in that location. When we did this, our smtp gateway stop routing mail both to internal and external users. I have not seen this before, so I am confuse as to why the router would just seat idle.

If we stop and loaded the router, email would start flowing again, but it would eventually stop. Debugging the router, it shouw that every time it try to send email to the down server, the router would go idle.

The only way I could keep mail routing was by changing the DNN “NNN” causing for all the pending mail to be retuerned. Is there a way to pause mail from routing to an specific server?

Please help!

Subject: Mail Router Stop Routing Mail

Yes, there is a way to avoid a server to send to another one: remove the down server from any DNN and change the connection documents between servers so that the down server won’t receive anything.What you also can do is to change the routing cost between server A and the down server to 10 for example, so that the router would send mails to a server for which the routing cost is less.

Subject: RE: Mail Router Stop Routing Mail

Thanks, will try that.