Just wondering what many of you are setting your mail Quota’s too. I ask in that we do not have a firm quota, so users can still receive mail even if above Quota, BUT Domino still acts funny when nearing or is just above this setting. When the user’s mail file is within a certain range of their set Quota Domino will no longer deliver and/or allow users to send mail even though we set the servers to still deliver mail. Once a user is way above their quota settings then nothing seems to happen other than the nag message I have set for every 4 hours.
There are some of our users that have huge (4 GB +) mail file sizes while 90% are under 200 MB. My question is this; When setting a QUOTA for a user I know will exceed it, should I make the quota lower (i.e mail file is 500 MB so set quota to 300 MB with warning) so that they won’t run in to issue of Domino stopping them from sending/replicating?
Strange question I know, but Domino has always acted in this way when a QUOTA is set and was wondering what others may be using or setting to work around this.
doesn’t matter what you set your warning to, users will ignore it regardless and will always go over. I never had a problem with mail not being delivered when user exceeds quota if you have your server set this way. We have our Over Quota Enforcement set to: Deliver Anyway (Don’t Obey Quotas). We also have set on the Transcation Logging tab on the server doc, the field for Quota Enforcement set to: Check file size when adding a note. This works even if you don’t use transaction logging on your servers. basically the sever will ignore white space when calculating the db size when trying to deliver mail.
Thanks Paul. We had the Quota settings as you mentioned but I have also gone and changed the Trasaction Logging setting, we do not use this, to what you had recommended also.
It was very strange when this occured to a user, and of course it was at a critical time!
I will monitor and let you know, but thanks again for your reply.
Just as an FYI. Even at Domino 7.0.3 the quota settings still affect users, even though we are not set for a hard cap. The users get warnings fine, but when they are just above the quota they have serious mail issues. The worst is for laptop/replicating mail users. They will always receive but can not always push back to the servers until we up their quota. Seems that this was not resolved in R7 since it has always been an issue for me as an Admin.