Mail preferences missing in Eclipse + Basic

When you go to ‘More’=>‘Preferences’ you see the first row of tabs : mail, calendar & to do, access & delagation.

Well I don’t have the first tab ‘Mail’ anymore. It is completely gone. When I open the preferences of this mailfile, this first row is shown in a simple table : I see a blank space where I am supposed to see the mail preferences. Below I see the content of the tab ‘calendar & to do’ and below that one the last tab ‘access & delegation’.

I noticed this when suddenly I had no signature anymore; the setting is not available anymore along with all the mail preferences.

I already tried the classical maintenance on the mailfile (updall, fixup, …). Other mailfiles don’t have this issue. It really ssems linked to the mailfile itself. I really don’t get this one…

Ideas?

Subject: can you include a “design only” copy of the mail file?

Subject: I’d be glad but how?

Thanks for your reply.

FYI : I have tried to delete the calendar profile and refresh the design. Didn’t solve it…

How can I share the design through this forum?

Subject: Re: Mail preferences missing in Eclipse + Basic

Mathieu, did you ever find a solution to this problem? I have the exact same problem with someone in our company (it HAS to be the I.T. VP, of course). I’ve tried just about everything short of creating a new copy of the mail file from scratch.

Subject: SOLVED

I re-tried the deletion of the calendar profile and this finally worked for me.

I’ve encountered the issue several times. Don’t know were it is coming from though… (also ‘table is malformed’ issue).

Each time, the calendar profile does the trick. Annoying…