Mail Policies are not refreshing

HCL Domino Domino Forum
1

We have created Mail Policy and properly applied it to all users. We have locked down some of the policies including the Soft Delete Expiry time from 48 hrs to 168 hrs. Unfortunately, the changes are not being recognized by the Notes clients. We’ve played the wait game and the tried pushing them using Tell Adminp. New users get the new values so I know that the policy is working but not later for users.

This has also lead to thinking that the other Policy entries are also not working 100% of the time.

Does anyone have any ideas on where else to look for answers on this?!!

Thanks,

Malcolm

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Subject: Mail Policies are not refreshing

The very first place to look: What’s the ACL entry for the signer of the policy? Do they have both PolicyCreator and PolicyModifier roles ticked?

Apologies if you’ve already been there.

Kirsty

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Subject: RE: Mail Policies are not refreshing

Thanks Kirsty. This was checked and the admin user is able to both create and edit the existing Policies so the roles should be fine. This seems to be after the fact for the roles actually being pushed out to the general public.

Back to the drawing board!