Mail not sent

Dear All,

What could be the possible cause for the following error :

“mail can not be sent, no correlation in address books found at line 149 subject to the SendEmailNotification Function in Common Library”

Basically SendEmailNotification is an user defined function which is inside a script library named as “Common”. which basically collect all the required value from the document like(mailTo, mailFrom, subject, etc)

I received this message when a mail send to a person.

in the mail.to, user specified his/her last name.

I appreciate can any body suggest me, Its urgent.

Thanks in advance.

Regards

Ashish

Subject: Mail not sent

Is this in a mailfile? If so, have you created your own script library called “Common”. As far as I’m aware, the default mailfile template already has a “Common” script library.

That could certainly cause a problem…

Subject: RE: Mail not sent

No, This is not in a mail file.

I have created this script library in my application.

I am trying to get the cause and I found that in the document where I specifying the name of the person in mailTo field, is in german language which contains some different character too. But in the address book it is specified in english.

for example :

in the document there is a field called Mail To and I specify the value in this field “Mühlbauer”.

where as in the address book the person’s document

I found the first name as Johhan and the last name is Muehlbauer.

So I want to know could it be one of the cause.

Thanks for your response.

Subject: RE: Mail not sent

I’ve run into your character set issue and got around it by translating the characters from the French (in my case) character set to English.