This is my first time setting up Mail Journaling. I believe I am doing something wrong.
I have setup the config doc with a rule that says, When any recipient contains Mary Jane OR any recipient contains Mary_Jane Journal this message. On the Advanced tab, Journaling tab, I have journaling enabled. Field Encryption exlusion list says, “Form; From; Principal; PostedDate.” Method is Copy to Local Database. Name is default mailjrn.nsf, on behalf of myself. I ran tell router update config from console. I have observed emails coming in from Mary Jane, but it is not recorded in the mail journal.
I have followed Help tips and I don’t know what I’m missing. Any help is Greatly appreciated!