We have several sales users who use Outlook 2003 as their mail clients. They use POP3/SMTP.
If they send mail outside the organisation their mails appear fragmented and with strange character sets in the text.
This behaviour happened when we upgraded our outbound server to 8.5 from 8.0.2. I would really appreciate some observations on this.
Thanks Gary
This is a sample of what the recipient sees
" +0100
From: “Will Chad” wchad@bloggs.com
Subject: Sara Podds visiting Other office
Date: Mon, 27 Apr 2009 21:00:45 +0100
Message-ID: 004701c9c772$dce03490$93be310a@central.electricpaper.ie
Content-Type: multipart/related; boundary=“RelBound12345678901234567890”
MIME-Version: 1.0
X-Mailer: Microsoft Office Outlook 11
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3350
Thread-Index: AcnHcfBb9LVBx9NjR8SWhXdSWM9hKwAAIyQg
X-MIMETrack: Itemize by SMTP Server on DUBNTS01/EPIE(Release 8.5
HF211|March 27, 2009) at 27/04/2009 21:00:53
X-TNEFEvaluated: 1
X-Disclaimed: 44119
–RelBound12345678901234567890
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0048_01C9C77B.3EA49C90"
This is a multi-part message in MIME format.
------=_NextPart_000_0048_01C9C77B.3EA49C90
Content-Type: text/plain; charset=“ISO-8859-1”
Content-Transfer-Encoding: quoted-printable
Hi Phil,=0A=0A =0A=0AAs per the message I just left on your voicemail,
Sara= Podds is completing=0Athe final part of…"
It then produces another part with what appears to be css and html info detailing fonts and sizes.
This is followed by another part containing a jumble of letters and numbers that I suspect is the gif logo.