Mail forwarding without existing/deleted person document

Hi,

there is a not existing internal mail address (intern@mail.com for example) which is to be used in the future. Possibly a person with that mail address exists in names in the past. But at this time there is no person document with the mail address intern@mail.com.

If someone mails to intern@mail.com in the log appears the mail is forwarded to extern@externmail.com. Even the mail address intern@mail.com nor the external mail address extern@externmail.com appears in the names (looked in $NamesFieldLookup and $Users).

Is it possible that someone has created a person document with the shortname intern and set the fowarding address in the person document to extern@externmail.com, deleted the document but the server is still accessing this document?

And if this is possible, how to delete the invisible document?

Thx

Bente

Subject: yes

But it may not be deleted. It could have a reader field on it. I’m not sure, but there may also be a conflict document that is doing it.

Full Access Administrator may find it.

Subject: Question

By chance do you have directory assistance on or cascaded nabs?

Subject: Solved

Shame on me. It was an additional address book in the da :slight_smile: