Mail Forwarding from MailIn Database

Hello All,

Don’t if anyone have come across this problem of forwarding mails from a mailin database. I realized today that whenever me or the users Forward the mail from mailin database , it composes the Memo form in my/user’s own mailbox and not within the mailin database.

Few queries:

  1. Is it known bug in R6?

  2. What is the reason for it ?

  3. Is it to do with the database owner which currently has Database title?

If anyone scan help , it’ll be great.

Thanks and have a nice weekend

Tom

Subject: Mail Forwarding from MailIn Database

Not sure… might be the owner… make the database its own owner praps?

Subject: RE: Mail Forwarding from MailIn Database

Hi,

Thanks for your response. But we have Database Name put as the “owner” of the database.

Tom

Subject: RE: Mail Forwarding from MailIn Database

yep, one of our users just pointed this out a couple of days ago. it’s any mail file too, not just mail-in db’s.

we’re getting them to do a reply instead (which works properly) and then changing the sendto address, not great but it works.

Subject: RE: Mail Forwarding from MailIn Database

When forwarding email from a mail-in or any other mail file you are not the owner of, it is standard that the new memo is created from your own mail file. Only when you reply from a mail-in database it stays in the mail-in database. Forwarded emails will also end up in your own sent items.