Mail Agent Problem on Hosted Server

We have our Domino server hosted for us (although we have control over the environment), and we’re having trouble running a “new mail” agent (After New Mail has Arrived).

I checked the log, and the Amgr error returned is: “Agent ‘ForwardMail’ will not run. It is intended to run on ‘dedicatedserver.hostservice.com’ not ‘Internet1/ourdomain’” (names changed). The ‘dedicatedserver.hostservice.com’ is the server’s fully qualified internet host name, and I’m unable to set the agent to run on it. Any ideas?

Thanks much.

KP

Subject: Mail Agent Problem on Hosted Server

can’t you set it to run on “Internet1/ourdomain?”

Subject: RE: Mail Agent Problem on Hosted Server

Thank you for the reply Joseph. It is indeed already set to run on “internet1/ourdomain”. It seems to me that the error message indicates that it is intended to run on the fully qualified name, not on internet1. However, I cannot change it (internet1 is the only server in the domain)