LS Agent Time out when sending mail

HCL Domino Domino Forum
1

Hi,

I got a strange situation, I developed an application last year, it worked fine until last month when it started failing.

The scenario is:

The web users fill a form and press a ‘Save’ button. The save button call a Lotus Script agent that does some validations and then sends a mail to the document author.

The agent has an ‘On error goto’ instruction to catch errors. Then when agent tries to send the mail:

Call maildoc.Send ( False )

Sometimes the web users receive this error:

Notes error: The connection has timed out. Line 78.

Line 78 has, as I said: Call maildoc.Send(False)

I don’t know why is happening this time out, the server work load is low.

Any idea?

Thanks in advance,

Sergio

2

Subject: LS Agent Time out when sending mail

Network timeout?

3

Subject: RE: LS Agent Time out when sending mail

Thanks Julie,

No, the problem is not the network traffic because we are monitoring it. The message appears immediately after the caller button is pressed.

In this link is the message that my users receive:

http://200.52.207.184/Pruebas.nsf/TimeOut?OpenPage

The number 81 is the line with: Call maildoc.Send(False)

I will appreciate any help from you.

Sergio