Dear Experts,
I just would like to see whether any one of you could help me to understand my problem.
I have created an agent that will run when this agent is triggered on the event of “Before new mail arrives”. I wrote this agent in LotusScript. Now, the problem here is that this agent does not get triggered and run when a new mail arrives. Why? Can anyone points out to me how to solve this problem?
I would appreciate your help and thank you in advance.
Regards,
Nathan Lim
Subject: LotusScript Trigger-On-Event Agent
Nathan,The event “Before new mail arrives” means when new mail arrives in the database taht has the Agent.
So the question is: "is this database a MAIL-IN database?
Reghards
Rolf Pfotenhauer
Subject: LotusScript Trigger-On-Event Agent
Nathan, Are you familiar with Agent FAQ? There is an article there that explains the difference between ‘before’ and ‘after’ mail agents, and how to debug them. There are many mistakes that can have the same sympton, so it is difficult to guess without additional information.
Agent FAQ is on the right under resources. The article I mentioned is called “Out of the inbox”, but you might also try reading the others like “Troubleshooting agents” it will give you the tools to figure out what is going on or at least include relavant information in your post.