I’m testing Lotus Traveler with one Windows Mobile 6 device (AT&T 8525). It works generally okay, but no existing contacts will download to the phone. Everything else downloads, but not existing contacts.
When I first set up the phone, contacts seemed to download initially. But I had previously had CommonTime mNotes 5 on the phone. It would not uninstall fully. At one point it managed somehow to come back to life and it apparently wiped the contacts and calendar entries out of my phone. (It also wiped about a month’s worth of calendar entries from Notes as well. That was a drag. User error, however; I said “yes” without reading carefully; should have said “no”. Oh, well.)
So I hard reset the phone to get mNotes completely out of it, then reinstalled Traveler. The calendar seems to be working okay now, as do mail and the To Do list (I’m laying off the Journal initially). But still no existing contacts.
I say no “existing” contacts because the problem appears to be a “replication history” type of problem. I tried cutting and pasting a record out of then back into my address book to change the UNID. That “new” record did replicate to my phone. I also created a truly new record, and that record also replicated to my phone.
So I guess my question is: Can I clear the replication history between the phone and the server? If so, how? Or do I have to cut and paste every record in my address book? (There are hundreds of them.)
Another question: Where does the phone get my contacts from? I assume the mail database. But I’m a roaming user, so I could see it getting it from the server copy of my personal address book instead.