Lotus Notes Client refuses to shutdown

Hello,

We’ve just implemented Notes 8.5 into the holding, Since then People started calling me about a shutdown crash. The application will completly stop functioning except the minimize button.

After some research we noticed that when starting the Notes client, 2 processes are popping up in the taskmannager which contains ‘nlnotes.exe’ and ‘notes2.exe’

The issue only happens when you keep the client running and you’re trying to shutdown your workstation by using ‘start’ → ‘shutdown’, even with all taps closed in the client,

Windows will only kill the ‘nlnotes.exe’ which results into a crash.

People will need to force close the application, which isn’t a good thing.

Some help will be very much appreciated.

Thank you for your time allready.

Subject: Same issue

I am having the same issue with my user’s running windows 7 64 bit systems with the Notes 8.5.2 Fp3 multi user client. When they do the Start shutdown it says notes is still running even after we shut down. I know as part of the install we checked the check box to have louts load in background when system starts up. I think this maybe causeing the problem. I need to look at this. Want to know if anyone else as well has issue or found solution on it.