Lotus Notes 8.5 crashes often

HCL Domino Domino Forum
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Dear All,

Several of our users have complained that Lotus Notes 8.5 on Windows XP client frequently crash whenever IDs are switched.

A chunk of such users usually check mails for two or more IDs which have been allotted to them.

Kindly do post your views and suggestions in order to remedy the situation.

Thanks in advance.

With regards,

Anirban Ganguly

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Subject: I feel your pain

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Subject: Idea…

  • Have the users allow one ID access to all of their mail boxes. Then they won’t have to switch. This may not be tenable for other reasons, mainly cross-certification, but if it works it will sidestep the ID switch.

Hope this helps…

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Subject: Lotus Notes 8.5 crashes when switching IDs

Dear Friends,

I face this problem/error each day. Owing to the nature of job that I do, I have to frequently switch between two IDs every time - alternating at the end of each hour.

It is during such switching periods, that my Lotus Notes 8.5 client crashes.

Please help.

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Subject: I’m also feeling your pain!

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Subject: For only two (or even three) IDs, consider a Virtual Machine…

  • Then you have two completely independent instances of R8.5.x running simultaneously, one on the real machine and one in a VM, and you never have to switch IDs. Simply interact with the appropriate instance. Easy.

  • I use Sun VirtualBox. It’s OSS, and lightning responsive. I have two VMs (guests, they call them) and the real machine (the host) running on a Core Duo (that’s three machines on two cores) and I find my bottleneck is all three machines hitting the hard drive, not CPU, RAM, or anything else. It’s so noticeable I’m looking into a solid state hard drive to bypass the seek time.

  • The primary drawback to this process is that before R8.5.x one used to be able to do this (run multiple clients) without incurring the hideous penalty of running a virtual machine (or even re-installing the client), but no more. This exact same Core Duo system has run up to 18 pre-R8.5.x Notes windows at the same time, but now it’s limited to a paltry six - one client and one DDE for each of the three available instances, and it consumes ten times the system resources for those paltry six that the original 18 required.

  • The advantage is that each and every Notes instance is completely, totally, and irrevocably isolated from all the others. That means one of the VMs can be on the VPN at all times, while the real machine and other VM are not. This is a seriously spiffy capability that saves me simply incredible quantities of time and frustration each and every day.

  • So it’s good and bad, which makes little difference because it’s the only game in town. I’m just giving information in hopes it will assist in evaluating this option.

  • If your workstation is too resource-limited to run a VM or you don’t have another OS to load on a VM, and you are able, then I would open a PMR with Lotus.

  • I know neither my R8.5FP1 nor either of the R8.5.1 VMs have shown any issues switching IDs, so I’ve no real suggestions on how to fix that, only ideas how to kludge around it.

Hope this helps…

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Subject: Virtual Machines

Thanks for your response.

We did try using your solution a few weeks ago.

But that did not work owing to the CPU resources available or the lack of it.

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Subject: Can you post the NSD and/or FATAL stack from the NSD?