Lotus Domino crashing when an application is exited

HCL Domino Domino Forum
1

Hi Guyz,

Just want to consult something, has anyone experienced a Domino Server crash when a program and/or application is exited?

Basically, I just opened the event viewer on our Windows 2003 x64 R2 server and when I exited the event viewer, the Lotus Domino server crashed. This also is happening when exiting on SERVICES.MSC, Internet Explorer, etc.

At first, I thought is was a virus/malware which is causing this but our AV already has deleted NETSKY. When I restarted the server this morning, all is well when exiting the said programs but it happened again this afternoon. So probably there’s a triggering factor. Any hotfixes on this issue?

thanks

2

Subject: Lotus Domino crashing when an application is exited

Hello, this is the error generated when the NSD log was analyzed by the Lotus Notes Diagnostic program. Hopefully someone knows how to interpret this, thank you:

Build: 7.0.2FP3

Host Name:

Date: Wed Oct 08 15:09:47 2008

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FATAL THREAD 74/75 [ nSERVER: 035c: 13b4]

FP=0x41b9ffec, PC=0x41b50068, SP=0x41b9feb4

stkbase=41ba0000, total stksize=12288, used stksize=332

EAX=0x876bfffe, EBX=0x41b50140, ECX=0x876c0000, EDX=0x00000000

ESI=0x00000000, EDI=0x00000000, CS=0x00000023, SS=0x0000002b

DS=0x0000002b, ES=0x0000002b, FS=0x00000053, GS=0x0000002b Flags=0x00010282

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

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PASS 2 : FATAL THREAD with STACK FRAMES 74/75 [ nSERVER: 035c: 13b4]

FP=41b9ffec, PC=41b50068, SP=41b9feb4

stkbase=41ba0000, total stksize=12288, used stksize=332

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

Detected truncated call stack (small number of frames)

---------- Dump of stack