Lotus crashes while opening some letters

HCL Domino Domino Forum
1

Hello.

Lotus suddenly crashes when i trying to open some mails with or without attach. Those mails i can open from another computer or server without any problems. I tried to reinstall lotus notes and delete all lotus settings in application data, tried to open mails in the safe mode, from another user - nothing works.

I dont know how to attach logs here, so i uploaded it to the rapidshare

http://rapidshare.com/files/235117801/logs.rar.html

Can you help me?

2

Subject: Lotus crashes while opening some letters

It is not a Notes process, it is related to USP

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FATAL THREAD 1/8 [ NLNOTES:0ebc:0998]

FP=0x0013c4d8, PC=0x74dc2645, SP=0x0013c4d8, stksize=0

EAX=0x0013c518, EBX=0x0013c500, ECX=0xfffffffe, EDX=0x46454447

ESI=0x0013c518, EDI=0x0013c540, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010246

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

[ 1] 0x74dc2645 USP10 (46454447,13c518,13c500,1)

[ 2] 0x74dcbcba USP10 (6e74616c,746c6664,129177c,3873092)

Do you have special fonts or characters installed on your computer?

JYR