Loosing message from the inbox

Hi, I need some help with this tricky problemI have this user, when she double click a message in the inbox after she closed it the message dissapears from the inbox.

The only place where she can find it is in the “All Documents” window.

I’m sure this is configuration but I don’t know exactly to search for this specific configuration.

Thanks for any help you can give me about it.

Subject: Loosing message from the inbox

The user probably clicked the button that toggles between View Unread and View All in the button bar above the Inbox.

Subject: RE: Loosing message from the inbox

Hi Eric: Could you explain me better where is this button that you mention, my english is not very well and I can’t find this button you mention.

It will be a big help, thank you

Subject: RE: Loosing message from the inbox

http://www-10.lotus.com/ldd/nd6forum.nsf/55c38d716d632d9b8525689b005ba1c0/130f94e6a1f6f34d852571ab006f90cb?OpenDocument

Subject: Thanks Eric. :slight_smile:

Subject: RE: Thanks Eric. :slight_smile:

Thank you for your excellent blog! See you at LP2008!

Subject: RE: Loosing message from the inbox

Thanks a lot for the answer I will try to enable this option.!