Login to IM freezes

on the “same workstation” some users can and some user cannot login into instant messaging (status “connecting”)there is no error message

the workspace is identical to each user exept for username and id file

bookmark has already been replaced

extended logfile doesnt give an hint either

imdebug_TS02_2007_01_05@08_55_34.txt

05.01.2007 08:55:35 Lotus Notes Client gestartet

Send IM Request: (4C93C78), #requests = 1, not Blocking (08:55:49,13)

Create IM Session

IM Thread info: (08:55:49,13)

Created successfully

Thread Id: (0x00001814)

Send IM Request: (4C9A9B8), #requests = 1, not Blocking (08:55:49,79)

Login by token

Server: notes.stift.local

User: CN=Ingrid Frank/OU=170/O=Stift

and here it…freezes

05.01.2007 08:56:14 shutdown Clients done

Send IM Request: (4CA20E8), #requests = 1, not Blocking (08:56:14,49)

Send IM Request: (4C98AD0), #requests = 1, not Blocking (08:56:14,49)

Destroy IM Session

Exiting IM Thread. (0x00001814) (08:56:17,59)

Subject: Login to IM freezes

We’ve seen this some lately. What version of Sametime?

Subject: RE: Login to IM freezes

So finally I found this and it helped on the notes internal instant messaging

although I don´t understand what usertypes 1003 or 100A mean to be

Lotus Instant Messaging Limited Use version requires variable

If you installed the Lotus Instant Messaging Limited Use version of Sametime, you need to add the variable VPS_ALLOWED_LOGIN_TYPES=1003,100A to the Sametime.INI file on the Sametime server data directory for Domino Web Access users.

Subject: RE: Login to IM freezes

Great that you’re working. Some addition info can be found in IBM Technote 1230755 and IBM Technote 1114318.

Here is the list of values from that second technote:

Solution Clients who login to a Sametime server declare their login type upon login, as follows:

Client type

Client

Client ID

default value for clients on top of the C++ toolkit

0x1000

Toolkits

default value for clients on top of the Java toolkit (such as Blackberry client)

0x1001

Sametime UIM client

Sametime Unified Instant Messaging client 7.5

0x1304

Sametime Connect for desktop

0x1002

Sametime Connect

Sametime Connect from browsers

0x1003

Sametime Meetings

Sametime Meeting Room client (browser)

0x1001

STLinks

Sametime Links (stlinks) applications, such as Domino Web Access

0x100A

Notes client 7.0.2

0x1216

Notes client 7.0.1

0x1215

Notes client 7.0

0x1214

Notes client 6.5.5 CCH1

0x1204

Notes client 6.5.5

0x1203

Notes client 6.5.4 CCH6

0x1204

Notes client 6.5.4 CCH4/CCH5

0x1203

Notes client 6.5.4

0x1200

Notes client 6.5.3 CCH5

0x1203

Notes client 6.5.2

0x1200

Notes

Notes client 6.5.1

0x1002

Trillian Pro with IBM Sametime Plug-in 1.2.1 (alphaworks)

0x16BB

Trillian Sametime Plug-in 0.9.2.0 (SourceForge)

0x16AA

Third party

GAIM Meanwhile 1.2.8

0x1700

Chris Whisonant

http://cwhisonant.blogspot.com