Last month I was asked to set up notes on a PC in our office and ship it to an office in NY. I installed the client and everything appeared to work fine when I had it in our office. When it got there the user was unable to log in and kept receiving the error “Remote system not responding”
I had her run a TCP/IP trace and when it would check the “Local network connection document” it was verifying the wrong IP address. I then realized I was logged into the network as myself and not her, causing notes to read my IP address. I’m not 100% sure that this is the reason for the error we’re getting but it’d seem to be a starting point. My question is how do I get to this local network connection document to edit the address? Or would this not make a difference either way?
Thanks in advance for your response.