Loading client after crash/termination

I have an ongoing problem I hope someone has seen and figured out how to repair. I am running XP SP1, Notes version 6.5.2. Whenever Notes gets terminated abnormally, I can not restart the client. The logo flashes briefly and never starts. There are no Notes processes running in the background. I run either killnotes, zapnotes, or nsd -kill and none find anything holding onto a dll. I just tried to unload Norton to see if it was holding onto something.

I’ve renamed my desktop6 and removed the cache files to force a rebuild. Nada. Nothing works. I just hate having to reboot the machine. I loved zapnotes and killnotes and the fact that 6 fixed the reboot problem most of the time. I’m a developer and can occasionally cause a crash on my system (gee, wonder how that happens).

However, since moving to the newest version, that’s not the case anymore. Also, the client crashes a little more often than I like - but hey, that’s software. Anyone seen this and found a workaround?

Subject: Loading client after crash/termination

Go into your Taskmanager & kill the ntaskldr.exe process. Also nlnotes.exe if it happens to have left its core fragment running.In R5 kill the nhldaemon.exe (sp) process.

Collin

Subject: RE: Loading client after crash/termination

Hi Collin, thanks for the quick reply. I’m on Notes 6.5.2 and there are no “n” processes running in the background. that’s part of the problem. There is nothing to delete and that’s why I have to reboot. Most annoying.

Subject: RE: Loading client after crash/termination

There are many items that can prevent Notes from Restarting.

Where ZapNotes is installed there is a log file. This shows what is being killed, including the ~lck file within the data directory.

This is a list which contains both R5 & R6 components that may be running. There may be more R5, but the list is substantial.

You will also notice that there are entries for Blackberry software, as this is using the data area too, so Notes will not restart.

CLHAP32.EXE

ldapsearch.exe

nadminp.exe

naldaemn.exe

namgr.exe

nchronos.exe

ncollect.exe

nconvert.exe

ndiiop.exe

ndyncfg.exe

nevent.exe

nhldaemn.exe

nhttp.exe

nhttpcgi.exe

nimapcl.exe

nlogasio.exe

nminder.exe

nnsadmin.exe

npop3.exe

ntaskldr.exe

ntgclhap.exe

nupdall.exe

nupdate.exe

nweb.exe

nwrdaemn.exe

nxpcdmn.exe

qnc.exe

rtfcnvt.exe

nnntpcl.exe

ncompact.exe

notesbuddy.exe

nsd.exe

nnotesmm.exe

nlnotes.exe

nsl.exe

nslsvice.exe

RIMDeviceManager.exe

DesktopMgr.exe

BbDevMgr.exe

There are others that would be used by administrator client & developer client

What I want to know is how to restart other applications than just Notes! There is a command line you can use, but god knows what it is