LN can not Logon to sametime server

HCL Domino Domino Forum
1

Can not Logon to sametime server via LN IM. I have enabled IM_Request_Dump=17 but this provides no reason:

Send IM Request: (619620), #requests = 1, not Blocking (12:22:27,37)

Login

Server: sametime.domain.com

User: Firstname Lastname/org

StopReconnecting - timer doesn’t exist (12:22:27,37)

IM callback LoginListener::loggedout - spurious callback

(12:22:27,75)

Receive IM Request: 374 (msec) (619620), #requests = 1, not Blocking (12:22:27,75)

Login

Server: sametime.domain.com

User: Firstname Lastname/org

Logged Out - (0x8000022B)

How to determine the reason? The same Username can logon to the same sametime server via HTTP. Lotus Notes IM can not login. The same workstation can logon with different username. Reset user name in Lotus Notes Sametime properties does not help. Basic client behaves the same like normal client.

Sametime server 8.5 runs on Domino 8.5. Lotus Notes client 8.5 FP2.

How to determine the reason?

2

Subject: One thing to check

I always make sure in the location doc under servers that the sametime server is changed from the notes name to the dns name or IP address. Based on your post, this already may be set right but that’s the first thing I always check and change.

3

Subject: Check the Person Document

Title: Error running Notes Instant Messaging or Sametime: “Invalid Password. Error 0x8000022B”
Doc #: 1145915
URL: http://www.ibm.com/support/docview.wss?uid=swg21145915

4

Subject: Try all possible user’s usernames + email

This happen often at our place. Try using user’s e-mail address. If that fails, try every other username listed in person document.

5

Subject: log in my first post shows that server is correctly configured and is well known during login process