Hi there,
I have two users who reported that the LED light on their phone does not blink any more when they receive an email.
The 2 users have Samsung Galaxy S4 phones.
I have a Galaxy S3 and tried it out.
In the Traveler email client, I tapped the Menu button, Settings, Other Mail Preferences and “Blink device LED” is enabled.
However, when I receive an email, the LED light does not blink.
Is the problem with Traveler or with the OS?
And can anybody suggest a solution?
Thanks and kind regards.
Subject: server client
But as far as I know, the attachment problem was happening with the Google Play client. I have many Android users and we’re all using the client that comes with the server and didn’t have any problem with attachments.
Subject: correction
I’ll correct myself (just for future searches) … IF6 android client comes with problems, but they can be solved asking for a fix by opening a PMR.
IBM sent me a new client apk that fixes the attachment problem (and other issues).
Subject: I had that problem
I had that problem with Traveler 9.0.1 but it was solved after installing IF6 on the traveler server and updated the lastest traveler client on the phone
EDIT: Install the Traveler client that comes with IF6, not the one at Google Play store
Subject: Attachment issues
Note that there are some attachment (and other) issues that seem to magically appear with IF6 - you might want to open a PMR with IBM to get the latest hotfix for attachment issues before you install.
Subject: server client
But as far as I know, the attachment problem was happening with the Google Play client. I have many Android users and we’re all using the client that comes with the server and didn’t have any problem with attachments.
Subject: Thanks
Thanks a lot Andres and Mark.
I will try to install the latest Fix Packs and see if that solves the problem.