Issue in sending IBM Confidential email from external web application

HCL Domino Domino Forum
1

Hi everyone,

We have emails that are going to the IBM users from an external web application. The application consists of automatic emails and Manualy sending emails. All these emails subject has to include “IBM confidential” text followed by the actual subject.

For Manual Emails, we are able to include the text “IBM Confidential” in the subject line. But in the preview mode of the email this text does not appear even after adding it as prefix in the subject while sending the email. Is there a notes restriction?

2

Subject: need more information

Does the string “IBM Confidential” appear in the view?When you double-click and open the email, do you see the string in the message?

Is it only in Preview where you don’t see the string?

Is it possible your web application is stripping the text string out of the Subject field before mailing?

3

Subject: Re: Issue in sending IBM Confidential email from external web application

We understand that once the web application sends email and it reaches to notes inbox, the email is now available only for notes application (and not the web application). What happens in Notes is that in inbox, the email subject is shown with the prefix “*IBM Confidential: ” but when someone opens this email, the subject in the new window for email appear without the prefix i.e. “”. Please let us know if we can do something from our side to fix it or if it is a notes limitation. The inbox is of a group id.

Thank you for your support

Rajesh

4

Subject: are you using iNotes or the Notes client for email?

5

Subject: Issue in sending IBM Confidential email from external web application

We are using notes client. We have a service notes id (i.e. a test id) where we capture all the emails in our test environment which would go to users in production environment. When we are sending IBM confidential emails they appear in the inbox of notes client with the prefix *IBM Confidential… but when we open the email, the subject field does not contain IBM Confidential prefix.The funny part is that if we try to forward this email to any other id, then in the draft note, we do see the IBM Confidential prefix again.

Please let me know if you can help us resolve this. I can send some screenshots/printscreens to help explain the situation better

Thanks

Rajesh

6

Subject: need to see the email

I am not able to reproduce this problem; would need to see the actual email that is causing the problem.

Can you copy/paste the email into a blank mail database and attach it to this forum? If you can’t attach here, please provide a URL where I could download the file.

7

Subject: Issue in sending IBM Confidential email from external web application

Hello Debbie,

My apologies as I could not share the mail or its contents as per the guidelines since it is an IBM Confidential message. However I can share the coding used for it. We are using the javax.mail.internet.MimeMessage.MimeMessage class for preparing the message. We are trying to set the prefix “*IBM Confidential” in the subject which appears in the inbox but not in the subject field. Is there anything else that we need to set in the code like MimeMessage.setHeader() or something like that to make it confidential ?

Thanks and Regards

Rajesh

8

Subject: re MimeMmessage code, etc.

Sorry, I am not familiar wit this type of code.

fyi - I am an IBM employee; you could send the database to me via company internal email.