In Outlook, I’m able to drag emails from the inbox onto my desktop. This allows me to open the email in a text editor and see exactly what is inside. Is there any way to do this in the Lotus Notes client? I believe the server may be altering some emails and I’d like to view the exact text in the email so I can tell what is going on.
Subject: how about document export? Is there any way to save emails to a file?
open e-mail document, then File-Export to Text or Rich text.
Subject: RE: how about document export? Is there any way to save emails to a file?
I tried both of those, but the email is multi-part text/html and exporting it drastically changes the content. I’m trying to get a copy of exactly what was downloaded from the server.
Subject: Is there any way to save emails to a file?
for internet format messages, open the message and then choose View, Show, Page Source from the menu.
Subject: RE: Is there any way to save emails to a file?
The “Page Source” option is grayed out for me. These are multi-part text/html messages.
Subject: then it’s not an internet format message any longer
open the Document Properties dialog and click the Fields tab (second from the left). select the ‘Body’ item in the left hand window pane and check the Data Type. if it is Rich Text then the message has probably been converted to Notes Rich Text format from MIME Format (that is, internet format). this assumes that the message was originally a MIME format message.
still in the Document Properties dialog, Fields tab – select the $MIMETrack item … if any. if the Body items are Rich Text and if there is no $MIMETrack item, then this message was always in Notes Rich Text format; hence the greyed out Page Source menu choice.
if there is a $MIMETrack item, it should be a text list and each element of the list should denote a ‘MIME operation’ which was performed on the message. if one of the elements shows a ‘MIME-CD’ conversion, then the message was originally in MIME format, but was converted to Notes Rich Text format; again, Page Source is active only for MIME Format messages.
there are several possible reasons for a mime->cd conversion --the recipient ‘Prefers Notes Rich Text’, the message was transferred through an R4.x server, etc.-- but this should give you a start toward diagnosing the problem.