A user was out of the office and says they had an out of office replied enabled which they have since disabled. Is there a way of checking to see if one was enabled?
Thanks again.
Subject: Did the user get an Out of Office Summary report?
If they are using the service they should get an Out of Office Summary report.
Subject: Check server log (agent manager statistics at 0:00)
It won’t tell you if there was a reply, but if the OOO agent was active.Search for entries like
25.02.2010 00:04:27 AMgr: Logging daily statistics for user/organisation
25.02.2010 00:04:27 Total scheduled runs: 1
25.02.2010 00:04:27 Total event triggered runs: 0
25.02.2010 00:04:27 Total errors: 0
25.02.2010 00:04:27 Total access denials: 0
25.02.2010 00:04:27 Total agent elapsed run time (seconds) 0
For the specific user
OOO (if run as an agent) is a scheduled agent (by IBM default, not modified)
Subject: The summary would show any agent acitvity
The summary contains totals, so if there are other agents enabled it may not be conclusive.But if you search the logs you might find referneces to the out of office runs.
The easiest way to know though is what Murray suggested - if they user got a summary then the agent was enabled and disabled normally. Even if the agent did not reply to anyone the user would get a summary which will state that no OOO responses were generated. If they did not get a summary, that means the agent did not run normally.