Recently I setup a document where users could anonymously vote on items via browser while I captured their IP Address to ensure that they only vote once.
In our Dev environment this worked fine; however, when I move this to production server I only get the server’s IP address.
I compare the server documents bet dev and prod to see if there is something different, but I haven’t noticed any big differences.
This behavior occurs when they compose a clean document as well as open an existing one in prod.
Well- my guess would be a firewall issue- let’s say your application server sits outside your firewall so both “inside users” and “Outside users” can access it. All of your “Inside users” would have the IP address of the company’s firewall & the “outside users” would have more correct values (well, you see, they might be behind firewalls too-)